TECHNOLOGIES WE USE TO COLLECT INFORMATION:
WHAT INFORMATION DO WE GATHER ABOUT YOU?
WHAT DO WE DO WITH THE INFORMATION WE GATHER?
WITH WHOM DO WE SHARE THE INFORMATION WE GATHER?
WHEN MAY WE CONTACT YOU WITH THE INFORMATION YOU PROVIDE?
By providing your email address to us, you expressly consent to receive emails. We may use email to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us or our customers; provided, however, that we will not give your email address to another party to promote their products or services directly to you. CAN-SPAM Act of 2003. We will not send you marketing messages if you have opted out of them. You may opt out of email or other communication at any time by sending an email to firstname.lastname@example.org. We will not share, sell, rent, swap or authorize any third party to use your email address for commercial purposes without your permission. Service-Related Email. If you choose to sign up for a newsletter administered by Company, you may elect to sign up for third party mailings or announcements through the newsletter. Whether you choose to receive these mailings or announcements is your choice. If you choose to receive them from a specific source, you will receive commercial messages from independent third parties over whom we have no control and who each have their own privacy policies that you should review. You may typically remove your email address from these third party lists by following the instructions on emails that you receive. We do not take responsibility for third-party companies who contact you by email at your direction.
HOW DO I CHANGE, REQUEST OR UPDATE MY PERSONAL INFORMATION?
You may update information you provide us or ask for a copy of it by contacting us directly at Support@TheRadianceCollective.com. Miscellaneous COPPA Compliance. The Site is not intended for use by persons under the age of 13 and we do not employ advertising targeted towards children under the age of 13. We do not knowingly solicit or collect information from or about children under the age of 13. If you believe that your child has submitted PII to our Site and you would like to request that such information be deleted, you may do so by emailing Support@TheRadianceCollective.com. Further, in accordance with law, when a visitor files a complaint online and indicates an age under 13, no personally identifying information will be collected in conjunction with that submission.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
-- Communicate with you;
-- Screen our orders for potential risk or fraud; and
-- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at
You can opt out of targeted advertising by by visiting the Digital Advertising Alliance’s opt-out portal at:
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at Support@TheRadianceCollective.com or by mail: PO Box CEC-133, George Town, Cayman Islands, KY1-9012